Policies

I use professional acid dyes which are both light fast and wash fast. I wash each skein afterwards in Eucalan wool wash and I re-skein each skein into a different size skein to break up the colours and to create a neat skein with 3 added ties in a contrasting colour so that it is as easy as possible to wind into a ball.

While most of my yarns contain superwash wool, I recommend handwashing to keep your handknits looking good as long as possible.

All pictures of my yarn are taken in natural light and I try to make them as accurate as possible but keep in mind that monitors do vary. Each entry contains pictures of the actual skeins for sale with the exception of dyed to order yarn purchases.

Each order will ship within 2 business days via Canada Post with the exception of dyed to order yarn purchases which will ship within 1 -2 weeks. If I am unable to ship your order within this time frame, I will contact you immediately with a target ship date with the option to cancel your order if you need it sooner.

Please contact me if you are unhappy with your purchase and I will do my best to resolve the issue.

My online shopping cart currently only provides the option to pay via paypal but I do have other other payment options available.  Please contact me if you do not want to make your purchase through paypal and I will send you a list of my other payment options with a list of what you would like to purchase.